Introduction

In the ever-evolving landscape of global trade, precision in Country of Origin (COO) data is paramount to a seamless export taxation process. Recognizing the critical nature of accurate master data in this context, a warehouse embarked on a transformative journey to leverage technology for a more efficient COO inspection process.

Business Case

The warehouse, a hub for parts distribution, grappled with the manual verification of COO data, leading to time-consuming processes and potential errors. To address this, the project aimed to develop a mobile application utilizing text recognition technology. This app empowers warehouse staff to automate the comparison of COO data on parts labels with the master database, thus mitigating discrepancies.

The Project Overview

Design Requirement

A user-friendly mobile application tailored for the warehouse's operations on mobile devices. The goal is to streamline the COO verification process, reduce human errors, and enhance overall workflow efficiency.

Problem Statement

How might we develop an automated solution to streamline COO verification, mitigating 2% discrepancies in master data, reducing human errors, and significantly enhancing workflow efficiency?

Existing Device Limitations

The current device's limitations in barcode scanning capabilities, restricted storage, and outdated magnifying glass were addressed through a modern, user-centric design.

User Research

- Manual processes are complex and involve multiple steps.
- Verifying label COO is challenging, especially due to fine print, damaged labels, and overlapping text.
- Existing devices have limitations, necessitating daily data copying and manual inspections.

Proposed Solution

The introduction of a mobile application revolutionized manual tasks, reducing scanning and verification time significantly. The design thinking approach facilitated continuous iteration and problem resolution, resulting in an efficient solution.

The Outcome

Conclusion

The automated COO inspection application brought about a 24x increase in efficiency, transforming the warehouse's operations. The application not only reduced inspection time but also enhanced accuracy and overall operational effectiveness.

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